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Commissioned client work · Client pilot · dry-run testing

Entrusted

Quiet stewardship of generosity.

Dignity for the people asking, clear authority for the people deciding, and a traceable record of every step.

A trust operations and governance progressive web app commissioned by a client. It places a structured, respectful process between requests for support and the people responsible for funding them — consistent decisions within delegated limits, with oversight and a full history.

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Illustrative Entrusted request workspace showing a request timeline, role-based review steps and status, with fictional sample data.
Illustrative interface · sample data

Who it helps

  • Family and community trusts
  • Administrators and executors
  • Oversight and governance roles
  • Beneficiaries requesting support

Connected capabilities

Everything a request needs, from first submission to archived record.

Intake and verification

Beneficiary profiles are checked at intake so later decisions rest on verified context.

Evidence and timelines

Each request carries its documents, context and a timeline everyone with access can follow.

Delegated limits and exceptions

Executors decide within their authority; anything outside policy or caps escalates to the Overseer.

Recurring obligations

Scheduled support such as fees or allowances, with schedule changes recorded.

Payment records and proof

Payments made outside the app are recorded manually, with proof uploaded against the request.

Audit, notifications and support

Audit history and exports, request notifications with a retry queue, role permissions and technical support access.

Five roles, one journey

Beneficiary
Sees their own requests, evidence and status.
Administrator
Checks intake and asks for missing information.
Executor
Reviews within delegated authority, schedules approved support, records manual payments and proof.
Overseer
Sets policy and caps, handles escalations, governance and audit.
Technical
Diagnoses issues, manages tickets, read-only inspection — no financial decisions.

Request lifecycle

  1. 1Draft
  2. 2Submitted
  3. 3Admin review / Needs information
  4. 4Executor review
  5. 5Overseer (if exception)
  6. 6Decision
  7. 7Scheduled
  8. 8Payment record
  9. 9Archived

Representative journey

An education-support request

A fictional example of how a request moves through Entrusted:

  1. 01Beneficiary requests school-fee support
  2. 02Administrator asks for the fee statement
  3. 03Executor decides within policy
  4. 04Manual payment recorded with proof
  5. 05Traceable timeline kept for oversight

What's next

  • Proof-of-payment matching
  • Bank integration, always with human review
  • Reusable onboarding for multiple trusts

Where it stands

Delivered for client onboarding and workflow dry-run testing. Payments are recorded, not moved, by the app. No real client records are shown.

See our bespoke PWA service

Interested in Entrusted?

Tell us about your interest or how you might like to be involved.

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