App-erate · Service 01
Bespoke PWAs & apps
Apps shaped around how your people actually work.
Who it's for
Teams running requests, bookings or approvals through email threads, spreadsheets and paper forms.
The problem
Requests get lost, nobody can see status, and the same information is typed in three places.
Typical examples
- Customer or member portals
- Field tools for teams on the move
- Booking and scheduling apps
- Case management and approval workflows
What's included
Discovery and user flows
We map who uses the app, what they need to do and where it currently breaks.
Responsive interface
Designed for the phones, tablets and desktops your users actually have.
Sign-in and roles
Accounts with role-based access so people see what they should.
Forms, documents and data
Structured capture, uploads and records instead of free-form email.
Notifications
Updates when something needs attention or changes status.
Install and offline features
Home-screen install and offline-tolerant behaviour where they fit the use case.
Example
Replacing email and spreadsheet request handling with a portal
- 1Requester submits a structured form
- 2Request appears in a shared queue
- 3Reviewer approves or asks for more
- 4Requester sees status update
- 5History kept on the record
What you receive
- A scoped, working app
- A reviewable preview throughout the build
- Key user journeys checked before handover
- Agreed handover documentation and user guidance
Supported platforms and devices are agreed during scoping.
Have something in mind?
Share a short brief and we'll come back with questions and a proposed next step.
Other services
- 02Software platforms & SaaSMulti-user products and modular operations systems, starting with a focused MVP and deepening over time.
- 03Workflow automation & integrationsMapped workflows, approved integrations and document extraction with review — with exceptions kept visible.
- 04AI assistants & agentsDocument-grounded answers, triage and drafting, and permitted actions with human approval and logging.